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These articles are created and maintained by our support staff. Please feel free to post a reply to an article if you need more information on a subject or any additional help.
These articles are created and maintained by our support staff. Please feel free to post a reply to an article if you need more information on a subject or any additional help.
36 topics • Page 1 of 1
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- FAQ: How do I book holidays in the diary?
by William » November 25th, 2008, 9:10 am - 2 Replies
- 212 Views
- Last post by Support
January 26th, 2009, 10:25 am
- FAQ: How do I book holidays in the diary?
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- FAQ: Why don't new staff members appear in the diary?
by Support » July 10th, 2008, 4:39 pm - 0 Replies
- 168 Views
- Last post by Support
July 10th, 2008, 4:39 pm
- FAQ: Why don't new staff members appear in the diary?
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- FAQ: How do I send an email to multiple patients?
by William » November 25th, 2008, 10:18 am - 0 Replies
- 161 Views
- Last post by William
November 25th, 2008, 10:18 am
- FAQ: How do I send an email to multiple patients?
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- FAQ: What is the Active Patient feature?
by Dan Tarbuck » February 12th, 2009, 3:12 pm - 0 Replies
- 137 Views
- Last post by Dan Tarbuck
February 12th, 2009, 3:12 pm
- FAQ: What is the Active Patient feature?
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- FAQ: Can I do a mail (or label) merge with Microsoft Word?
by William » November 25th, 2008, 10:08 am - 0 Replies
- 125 Views
- Last post by William
November 25th, 2008, 10:08 am
- FAQ: Can I do a mail (or label) merge with Microsoft Word?
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- FAQ: How do I create a simple SMS Appointment Reminder?
by William » November 26th, 2008, 11:28 am - 0 Replies
- 122 Views
- Last post by William
November 26th, 2008, 11:28 am
- FAQ: How do I create a simple SMS Appointment Reminder?
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- FAQ: I deleted a patient/staff member by accident - help!?
by Support » November 28th, 2008, 3:19 pm - 2 Replies
- 100 Views
- Last post by Support
March 9th, 2010, 9:50 am
- FAQ: I deleted a patient/staff member by accident - help!?
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- FAQ: How do I issue a refund?
by William » November 25th, 2008, 9:51 am - 0 Replies
- 99 Views
- Last post by William
November 25th, 2008, 9:51 am
- FAQ: How do I issue a refund?
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- FAQ: Can I restrict Practitioner access to Patient records?
by Dan Tarbuck » July 2nd, 2009, 11:12 am - 0 Replies
- 89 Views
- Last post by Dan Tarbuck
July 2nd, 2009, 11:12 am
- FAQ: Can I restrict Practitioner access to Patient records?
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- FAQ: Why do the intervals change when printing the diary?
by William » October 27th, 2008, 12:59 pm - 0 Replies
- 84 Views
- Last post by William
October 27th, 2008, 12:59 pm
- FAQ: Why do the intervals change when printing the diary?
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- FAQ: How do I change the VAT% for my items/services?
by Support » December 5th, 2008, 6:07 pm - 0 Replies
- 81 Views
- Last post by Support
December 5th, 2008, 6:07 pm
- FAQ: How do I change the VAT% for my items/services?
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- FAQ: My database is [Invalid?] and I can't log on
by Dan Tarbuck » November 13th, 2009, 2:15 pm - 0 Replies
- 81 Views
- Last post by Dan Tarbuck
November 13th, 2009, 2:15 pm
- FAQ: My database is [Invalid?] and I can't log on
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- FAQ: How do I enter a pre-payment?
by William » November 25th, 2008, 9:34 am - 0 Replies
- 79 Views
- Last post by William
November 25th, 2008, 9:34 am
- FAQ: How do I enter a pre-payment?
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- FAQ: Invoice addresses are incorrect/missing when printing
by Support » November 12th, 2008, 6:29 pm - 0 Replies
- 72 Views
- Last post by Support
November 12th, 2008, 6:29 pm
- FAQ: Invoice addresses are incorrect/missing when printing
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- FAQ: How to password protect a patient's record?
by Dan Tarbuck » July 2nd, 2009, 9:35 am - 0 Replies
- 67 Views
- Last post by Dan Tarbuck
July 2nd, 2009, 9:35 am
- FAQ: How to password protect a patient's record?
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- FAQ:Appointments booked from another computer aren't showing
by William » November 25th, 2008, 9:23 am - 0 Replies
- 57 Views
- Last post by William
November 25th, 2008, 9:23 am
- FAQ:Appointments booked from another computer aren't showing
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- FAQ: How Do I use The Patient Recall System?
by Daniel » January 19th, 2010, 1:00 pm - 0 Replies
- 55 Views
- Last post by Daniel
January 19th, 2010, 1:00 pm
- FAQ: How Do I use The Patient Recall System?
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- FAQ: How do I filter records in a grid?
by William » November 25th, 2008, 10:28 am - 0 Replies
- 52 Views
- Last post by William
November 25th, 2008, 10:28 am
- FAQ: How do I filter records in a grid?
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- FAQ: How to find which patients haven't visited for a while?
by Daniel » February 3rd, 2010, 4:45 pm - 2 Replies
- 50 Views
- Last post by Support
July 27th, 2010, 9:27 pm
- FAQ: How to find which patients haven't visited for a while?
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- FAQ: How do I sort and/or group records in a grid?
by William » November 25th, 2008, 11:09 am - 0 Replies
- 43 Views
- Last post by William
November 25th, 2008, 11:09 am
- FAQ: How do I sort and/or group records in a grid?
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- FAQ: Why can't I change / edit an invoice?
by Daniel » January 19th, 2010, 10:54 am - 0 Replies
- 42 Views
- Last post by Daniel
January 19th, 2010, 10:54 am
- FAQ: Why can't I change / edit an invoice?
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- FAQ: What can I do if I can't find a Patient or Contact?
by Daniel » February 18th, 2010, 8:52 am - 0 Replies
- 41 Views
- Last post by Daniel
February 18th, 2010, 8:52 am
- FAQ: What can I do if I can't find a Patient or Contact?
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- FAQ: What can I do if I have forgot my username / password?
by Daniel » January 25th, 2010, 4:12 pm - 0 Replies
- 36 Views
- Last post by Daniel
January 25th, 2010, 4:12 pm
- FAQ: What can I do if I have forgot my username / password?
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- FAQ: How do I issue a credit note?
by William » November 25th, 2008, 9:58 am - 0 Replies
- 35 Views
- Last post by William
November 25th, 2008, 9:58 am
- FAQ: How do I issue a credit note?
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- FAQ: Can I get a whole day to display on the diary window?
by Daniel » February 5th, 2010, 11:10 am - 0 Replies
- 32 Views
- Last post by Daniel
February 5th, 2010, 11:10 am
- FAQ: Can I get a whole day to display on the diary window?
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- FAQ: How do I add my logo to reports & templates?
by Daniel » February 11th, 2010, 2:47 pm - 0 Replies
- 30 Views
- Last post by Daniel
February 11th, 2010, 2:47 pm
- FAQ: How do I add my logo to reports & templates?
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- FAQ:How do I bill an Insurance Company for certain patients?
by Daniel » February 3rd, 2010, 2:42 pm - 0 Replies
- 28 Views
- Last post by Daniel
February 3rd, 2010, 2:42 pm
- FAQ:How do I bill an Insurance Company for certain patients?
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- FAQ: Restoring a Database
by Daniel » April 22nd, 2010, 3:25 pm - 0 Replies
- 26 Views
- Last post by Daniel
April 22nd, 2010, 3:25 pm
- FAQ: Restoring a Database
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- FAQ: How can I change the address of my clinic?
by Daniel » February 12th, 2010, 9:16 am - 0 Replies
- 24 Views
- Last post by Daniel
February 12th, 2010, 9:16 am
- FAQ: How can I change the address of my clinic?
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- All the diary appointments say 'BOOKED' instead of the name!
by Gaynor » June 29th, 2010, 9:02 am - 0 Replies
- 23 Views
- Last post by Gaynor
June 29th, 2010, 9:02 am
- All the diary appointments say 'BOOKED' instead of the name!
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- FAQ: How to turn on/off optional messages that appear up?
by Daniel » February 5th, 2010, 12:45 pm - 0 Replies
- 23 Views
- Last post by Daniel
February 5th, 2010, 12:45 pm
- FAQ: How to turn on/off optional messages that appear up?
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- FAQ: How to resolve Allocation Data problems?
by Support » August 11th, 2010, 12:57 pm - 0 Replies
- 23 Views
- Last post by Support
August 11th, 2010, 12:57 pm
- FAQ: How to resolve Allocation Data problems?
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- FAQ: How do I save a Grid Layout?
by Daniel » February 10th, 2010, 9:55 am - 0 Replies
- 20 Views
- Last post by Daniel
February 10th, 2010, 9:55 am
- FAQ: How do I save a Grid Layout?
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- FAQ: How Do I change the Date Format in Reports/Templates?
by Daniel » February 16th, 2010, 9:49 am - 0 Replies
- 18 Views
- Last post by Daniel
February 16th, 2010, 9:49 am
- FAQ: How Do I change the Date Format in Reports/Templates?
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- FAQ: How to allow/prevent multiple logons for the same user?
by Daniel » March 30th, 2010, 9:08 am - 0 Replies
- 17 Views
- Last post by Daniel
March 30th, 2010, 9:08 am
- FAQ: How to allow/prevent multiple logons for the same user?
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- FAQ: How to override settings for all users at once?
by Daniel » March 30th, 2010, 7:49 am - 0 Replies
- 16 Views
- Last post by Daniel
March 30th, 2010, 7:49 am
- FAQ: How to override settings for all users at once?
36 topics • Page 1 of 1
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